NetIQ AppManager Pre-installation Check Results



Computer: SQLSRV1
Version: 6.0.51111.1903
Date: Tue Jun 01 01:04:35 2004

NT_1

AppManager requires a Windows login account with Administrator privileges. The privileges can be for the local computer (required) or the Domain (optional). If your Windows login account does not have Administrator privileges, see your system administrator.

WIN2000_1

Microsoft Windows 2000 must be installed.

MC_1

The AppManager client resource monitor requires an Intel-based Pentium computer running at least at 100 MHz (200 MHz is the recommended minimum).

Note: We no longer support Alpha computers or the emulator on Alpha.

MC_2

The AppManager client resource monitor requires an Intel-based Pentium computer running one of these versions of Windows NT SP6a, Windows 2000, Windows XP, or Windows 2003:

-- Windows NT 4.0 Standard Server, Enterprise, Terminal Server or Workstation with NT SP6a (or later).
-- Windows 2000 Standard Server, Advanced Server, Datacenter Server, or Professional.
-- Windows XP Professional.
-- Windows 2003 Standard Server, Web Server, Enterprise Server or Datacenter Server.

MC_3

The AppManager client resource monitor requires at least 32 MB of RAM.

MC_4.1

The AppManager client resource monitor requires 25 MB of available disk space on the drive on which it will be installed.

MC_4.2

The AppManager client resource monitor installer requires 30 MB of available disk space on the temp drive for temporary installation files. The installer identifies the temp drive by checking the environmental variable TEMP. If TEMP does not exist, the installer checks the environmental variable TMP. If TMP does not exist, the installer uses the system root directory specified in the registry by the value "SystemRoot" under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion.

MC_5

The AppManager client resource monitor requires the use of port 9998. If this port is being used by another application, reconfigure the application to use another port.

Note: If using the AMADMIN_AgentInstall Knowledge Script, also open TCP port 9979.

MC_6

(Optional) To use MAPI Mail recovery actions, Microsoft Exchange Client must be installed. In addition, you need to create a Windows domain account and an Exchange mailbox for AppManager to use. For information on installing Exchange Client and creating a mailbox, see your Exchange Administrator.

Note: The pre-installation check program is unable to verify this requirement. If you want to use MAPI Mail recovery actions, you need to verify this requirement yourself.

MC_7

AppManager client resource monitor requires MDAC 2.0 or higher. Please install MDAC 2.0 on your system. For information on which version of MDAC to install and copies of the MDAC installation programs, see the \appmanager\extras\utilities\mdac_setup folder on the AppManager installation CD.

MC_7.1

AppManager client resource monitor requires Jet components. Click here to download.

MC_8

The AppManager report agent requires Microsoft Internet Explorer 5 or greater.

MC_10

AppManager report agent requires MDAC 2.5 or higher. Please install MDAC 2.5 on your system, which is included on the AppManager CD-ROM in the \appmanager\extras\utilities\mdac_setup folder. See the readme.txt file in this folder for additional instructions.

MC_11

The Windows Authentication feature requires 128-bit Encryption support, which is available with Windows 2000 Service Pack 2 (SP2) or Windows NT 4.0 with the High Encryption Pack.

Unsupported Application Management Modules_1

This version of AppManager does not provide monitoring support for the following systems and applications:


Brocade Switches
Check Point FireWall-1
HP TopTools for Servers
IBM Netfinity Manager
Microsoft Application Center 2000
Microsoft BizTalk Server 2000
Microsoft Commerce Server
Microsoft Exchange Conferencing Server
Microsoft Internet Security and Acceleration Server
Microsoft Message Queue Server
Microsoft Network Load Balancing
Microsoft Proxy Server
Microsoft Systems Management Server 1.2
Microsoft Systems Management Server
Microsoft SNA Server
Microsoft Transaction Server
Network Appliance Filers
Network Associates/McAfee NetShield
Novell NetWare
ResponseTime for Lotus Domino
SAP R/3
Sybari Antigen for Microsoft Exchange
Trend Micro ScanMail for Microsoft Exchange

If you want to continue monitoring these applications with AppManager, you should not upgrade the AppManager agent on this computer. If you upgrade the agent on this computer to AppManager 6.0, you will not be able to monitor any of the listed systems or applications. For information about obtaining monitoring support for these applications, visit the NetIQ AppManager Supported Products page at http://www.netiq.com/support/am/supportedproducts.asp.


IIS_1

Microsoft Internet Information Server or Microsoft Internet Information Service version 4 or higher must be installed.

IIS_2

The AppManager for IIS module requires a 32-bit version of Microsoft Windows to be installed.

UI_1

The AppManager Console requires an Intel-based Pentium III (or better) computer running at least at 733 MHz.

UI_2

The AppManager console requires one of these versions of Windows:
-- Windows 2000 Standard Server, Advanced Server, Datacenter Server, or Professional with SP4 (or later) and MMC 2.0.
-- Windows 2003 Standard Server, Web Server, Enterprise Server, or Datacenter Server.
-- Windows XP Professional.

UI_3

The AppManager console requires at least 256 MB of RAM.

UI_4

AppManager console requires at least 70 MB of available disk space.

Depending on the number of managed clients you are monitoring, events you expect to generate, and jobs you expect to run in data collection mode, you may need to allow additional disk space for the local cache folder and paging files.

UI_12

AppManager console requires at least 60MB of available disk space in the temporary directory.

UI_5

A 256-color display monitor must be configured for at least 800 x 600 resolution. 1024 x 768 (or higher) is recommended.

To change the display resolution, double-click the Display icon in the Windows Control Panel.

UI_6

Make sure Internet Explorer version is 5.5 SP2 or greater.

UI_7

For SQL 2000, AppManager Console requires MDAC 2.6 or 2.7 (MDAC 2.7 allowed only if installing on Windows 2000 and connecting to a repository on Windows 2000).

UI_11

The AppManager UI requires a valid Microsoft XML parser version 3.0 SP1 or greater to be installed. If the preinstall check failed, please install msxml3sp1.exe from the CD.

WEB_1

The AppManager Web management server requires an Intel-based Pentium III computer running at least at 733 MHz.

WEB_2

The AppManager Web management server requires one of these versions of Windows 2000 SP4 or Windows 2003:

-- Windows 2000 Standard Server, Advanced Server, or DataCenter Server (SP4 or later) with IIS5.

-- Windows 2003 Standard Server, Web Server, Enterprise Server, or DataCenter Server with IIS6.

WEB_3

The AppManager Web management server requires at least 256 MB of RAM.

WEB_4

The AppManager Web management server requires at least 40 MB of available disk space in the IIS Web folder.

WEB_5

The AppManager Web management server requires one of these versions of IIS:

-- IIS5 if running Windows 2000 Standard Server, Advanced Server, or DataCenter Server (SP4 or later).

-- IIS6 if running Windows 2003 Standard Server, Web Server, Enterprise Server or DataCenter Server.

WEB_6

Active Server Pages (ASP) must be installed and enabled.

WEB_7

Active Data Objects (ADO) must be installed.

WEB_9

Make sure Internet Explorer version is 6.0 or greater.

WEB_10

The AppManager Web management server requires MDAC 2.6 or greater.

WEB_11

The AppManager Web management server requires the Microsoft XML Parser (MSXML) 3.0 (SP1) or greater. If you need to install MSXML, the setup program for MSXML Version 3.0 (msxml3sp1.exe) is included on the AppManager installation CD in the \appmanager\extras\utilities\msxml_setup folder. See the readme.txt in this folder additional instructions.

WEB_12

The AppManager Web management server installation requires at least 30 MB of available disk space in the temporary folder.

WEB_13

You might need to change how IIS authenticates users who attempt to start an Operator Web Console session:

To allow users to anonymously access the Login page of the Operator Web Console from a Windows or Linux computer using a supported Web browser.

Enable anonymous access.

Using this configuration, you must specify a SQL user name and password to log into the Web management server and begin a Operator Web Console session.

To only allow authenticated Windows users to access the Login page of the Operator Web Console.

Disable anonymous access.

Using this configuration, you cannot log into the Web management server from a Linux computer.

If you disable anonymous access, you must choose an authentication method:

-- Enable Integrated Windows authentication to configure IIS to automatically authenticate the current Windows user with Internet Explorer. If you enable Anonymous access, this authentication method is not used. Note that if you enable this authentication method, IIS will always try to use the integrated Windows authentication method, even if basic authentication is enabled.
-- Enable Basic authentication to allow Windows users to authenticate themselves, for example, by using a different Windows user name and password than the current Windows user. Keep in mind that this authentication method transmits the user name and password to the IIS server in unencrypted form. If integrated Windows authentication is enabled, this authentication method is not used.

Regardless of which authentication method you choose, you can log into the Web management server and begin a Operator Web Console session by using the authenticated Windows user or by specifying a SQL user name and password.

NetIQ AppManager Technical Support
WWW : http://www.netiq.com/support
Email : support@netiq.com
Phone : +1 (503) 223-3023 (select option 2)
Fax : +1 (408) 273-0578
Hours : Mon-Fri 9:00 a.m. to 9:00 p.m. Eastern time USA